File Undelete

File Recovery Made Easy

Combining sophisticated data recovery algorithms with carefully thought user interface, File Undelete is just the right tool for the home user to recover files that were deleted or lost. File Undelete recovers erased files of all types with full previews.

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If you have a question, Part 2

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How can I help you resolve my problem?

Describe your problem in your initial message with detail. How did you lost your files? What's the type of your files? What's the type and size of your drive? What's the problem with our product, what's the error message? What did you try and what have you got? If possible, step-by-step in screenshots. And if possible, add the log from dxdiag: click Start, select Run, type dxdiag and press Enter, then click to Save the information and select the folder to save the log.

What is a screenshot? How to make it?

Screenshot is a copy of the whole screen of your PC saved to image file. It contains everything you see on the display and can help us to find many necessary details. To make it, just press Print Screen key on the keyboard, the picture below shows where the button is placed:

When you click Print Screen, there will be no any changes, but the copy of the whole screen will be copied to clipboard. All you need to do now is to open MS Paint or MS Word and do Menu-Edit-Paste to paste the image from clipboard to the document. Then you can save the document and send us by email.

How can I get the log from your product to send you?

Right after the error or right before it, open the Menu-Commands-Show log and click Save, you'll be asked where to save the log.

I still can't find my files, or I can find them, but there is no preview, and the files can't be opened after recovery, as they're damaged.

Try to find your files in virtual folder Recovered Files. You can see this folder in our product when scan is completed. The files in this folder are sorted by type and without original names and folder structure, but you can expect to find your file there with better recovery results.

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24/7 Support

If you have any questions concerning data recovery and/or you face any difficulties in using our software products, please do not hesitate to contact us and describe your problems... Contact Form

Testimonials

"Thanks for the app. It is very effective and very easy to use."

Thomas Danisi, United States

"I have used File Undelete program and it did a great job recovering 690 pictures I had lost due to reformating the SD card.
I'm very pleased with the product."

Gene Shipman, United States

"Thank you so much for your support, I really appreciate your service. Whenever I get in touch with a person that has a similar HDD problem I will recommend your product.
Almost all files could be recovered. I tested various products but not one could recover as much as yours. Just great!!"

Beat Stemmler, Switzerland

"I have been able to recover and save all of the really critical files that were lost and now I am verifying that they are ok. One of the most critical things was the backup that was taken just prior to the damage. So far, with just a few glitches, I have been able to recover the whole backup.
I am impressed with this program. I tried a number of tools to get this data back and Drive Recovery was the only one that would do more than just show me some of the lost folders. Nice work."

Emery Nash, United States

"I'll surely recommend 1st NTFS Recovery and the Support Team!"

Antonio Armstrong, Puerto Rico